Privacy Policy
At Nexa Labs, we take your data privacy seriously
Last Updated: October 11, 2025
Nexa Labs is committed to protecting the privacy and security of your dairy farm data. This Privacy Policy explains how we handle your information and outlines our commitment to data security and ownership.
Automatic Data Deletion
Your data exists only within conversations. When you delete a conversation, all associated data is permanently wiped from our system.
End-to-End Encryption
All data is encrypted in transit and at rest. No system administrator can inspect the contents of your uploaded data.
You Own Your Data
All data belongs to and is 100% owned by you. We never access, learn from, or otherwise utilize any user-uploaded data.
No Third-Party Sharing
Your data is never sold, shared, or provided to third parties. It remains exclusively yours.
Data Collection and Usage
When you use Nexa Labs, we collect and process the following information:
- CSV files you upload for data analysis
- Conversation messages and AI-generated responses
- Account information (email, name) for authentication
- Generated visualizations and analysis results
We use this data exclusively to provide you with AI-powered dairy farm analytics and macro generation services. Your data is processed only to fulfill your requests and is never used for any other purpose.
Data Storage and Retention
Temporary Storage: Your uploaded files and conversation data are stored only for the duration of active conversations. We do not retain your data beyond your active use of the platform.
Immediate Deletion: When you delete a conversation, all associated data—including uploaded files, messages, generated analyses, and visualizations—is permanently deleted from our servers within 24 hours.
Account Deletion: If you delete your account, all of your data across all conversations is permanently removed from our system.
Data Security
We implement industry-standard security measures to protect your data:
- Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols
- Encryption at Rest: Stored data is encrypted using AES-256 encryption
- Access Controls: Strict access controls ensure that no system administrator can view the contents of your uploaded data
- Secure Infrastructure: We use enterprise-grade cloud infrastructure with regular security audits
Third-Party Services
Nexa Labs uses OpenAI's API to provide AI-powered analysis and recommendations. When you use our services:
- Your data is processed through OpenAI's secure API
- OpenAI does not retain or use your data for training their models
- All API communications are encrypted and secure
- We do not share your data with any other third-party services
Your Rights
You have complete control over your data:
- Access: You can access all your data through your account dashboard
- Export: You can export your conversation histories and analysis results at any time
- Delete: You can delete individual conversations or your entire account at any time
- Ownership: You retain full ownership of all data you upload or generate
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification to your registered email address
- Displaying a notice on our platform
Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out: